Claims Process Overview

Our claims commitment to you

Nationwide Private Client will be there for you when you need us most. That’s our promise to you. If you have an insurance claim, you can reach us 24 hours a day, 365 days a year. We will promptly assign a highly-skilled, caring professional to be by your side, helping you rebuild from your loss. It’s a personalized experience that keeps your specific needs in mind. We will even follow up with you after the claims process is complete to see how else we can help.

Your claims benefits

After you file a claim, our dedicated team of claims professionals can perform onsite home inspections to provide the hands-on service experience you deserve. Our claims professional can assist in finding vendors and provide a timeframe for estimates and repairs on your home. For example, if you need assistance finding a contractor or repair facility, we offer an optional property and auto repair network for your use.

We will make it our priority to help you throughout the entire rebuilding process so you can get back to what matters most.

Start a claim now.


If you have any questions, please contact your agent or our Private Client Solutions Center at 1-855-473-6410 (Monday–Friday 7 a.m. – 8 p.m. CT).

Nationwide Insurance® Company
Products underwritten by Nationwide Mutual Insurance Company and Affiliates including Crestbrook Insurance Company. Home Office: One Nationwide Plaza, Columbus, OH.
© 2019 Nationwide Mutual Insurance Company and Affiliated Companies. All rights reserved. | Home Office: One Nationwide Plaza, Columbus, OH 43215-2220.