Press Releases

Tennessee Client Announcement

Mar 13, 2020

Information bulletin for Nationwide Private Client customers in Tennessee1

We want to express our concern after the recent natural disaster in your area and we hope that you and your loved ones are safe. To help during this time, we will observe a grace period for any outstanding premium payment due on or after March 4, 2020 through at least May 3, 2020.

In light of the above, please be assured your coverage isn’t at risk of lapsing due to nonpayment of premium – we want you to focus on your other priorities. Take some time to review the important information below.

What to expect

If you don’t make any payments during the grace period, your coverage won’t be interrupted due to nonpayment, but your balance of owed premium will continue to grow. When regular billing resumes at the end of the grace period, you’ll be required to pay all the premium that the company earned for the coverage you received. You may continue to make payments during the grace period in order to avoid a large amount of premium due at the end of the grace period.

Please keep in mind

  • If you have paid your policy premium in full, there is nothing else you need to do.
  • We will continue sending billing notices or other correspondence associated with your policy, whether you make payments or not.
  • If you pay by Recurring Electronic Funds Transfer (REFT), your bank account or bankcard will continue to be debited as usual. If you want to delay your payments, please contact your agent or the service center.
  • Your outstanding balance will continue to grow if you don’t make your regular payment.
  • At the end of the grace period, failure to make your payment for the outstanding amount due will result in cancellation of your policy for nonpayment.

What you need to know

If you have already received a notice of cancellation effective after the start date of this event, the cancellation will be withdrawn.

The withdrawal of the notice does not relieve your obligation to pay for coverage at the end of the grace period, as you are still responsible for the premium the company has earned for the coverage you received.

At the end of the grace period, if you don’t make the required payment, you will receive a new notice of cancellation for nonpayment ― if your payments are current, you will not receive a notice of cancellation for nonpayment.

For help when you need it

We appreciate your business and look forward to continuing to serve you. If you have any questions or need additional information, please contact your agent or you may call us at 855-473-6410

1Impacted counties include: Benton, Cheatham, Davidson, Dickson, Humphreys, Putnam, Smith and Wilson

Questions?

If you have any questions, please contact your agent or our Private Client Solutions Center at 1-855-473-6410 (Monday–Friday 7 a.m. – 8 p.m. CT).

Nationwide Insurance® Company
Products underwritten by Nationwide Mutual Insurance Company and Affiliates including Crestbrook Insurance Company. Home Office: One Nationwide Plaza, Columbus, OH.
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