PRIVATE CLIENT CONNECT™

Private Client Connect provides easy and secure online bill pay and access to important policy documents from a computer, tablet or smartphone.

FROM YOUR COMPUTER

Our online account management tool offers you convenient 24/7 access to:  

  • Pay your bill — view account balance and payment history; pay bills online by MasterCard, Visa or electronic funds transfer (EFT)
  • Policy documents — view or download your policy documentation
  • ID cards — a simple click issues a request for a vehicle ID card
  • Claims status —  view the status of open claims
  • Contact us — your agent, Private Client Solutions Center and claims department contact information

Go to the online account management tool to get started now. You may also access the tool by clicking the “Client Login” button at the top of this page.

First-time users will be asked to provide their policy number, date of birth and ZIP code to verify their identity. Policy numbers can be found on your declarations page or by contacting your agent. The quick reference guide provides tips on logging into our client portal.

If you have any questions, please contact your agent or our Private Client Solutions Center at 1-855-473-6410 (Monday–Friday 7 a.m. – 8 p.m. CT).

FROM A SMARTPHONE OR TABLET

Click the button for your app store below to download now:
   

Get quick account access1 from our free mobile app when you’re on the go, including:

  • Pay your bill — view your account balance and payment history; pay bills securely by MasterCard, Visa or electronic funds transfer (EFT). For added convenience, you can input your credit card number with a simple photo.
  • Policy documents — view your policy documentation.
  • ID cards —  view your vehicle ID card.2
  • Start a claim — quick access to Claims contact information.
  • Get roadside assistance — 24 hours a day, 7 days a week.
  • Find My Car — rather than scouring the parking lot, use the Find My Car function to locate your vehicle with ease.
  • Contact us — your agent, Nationwide Private Client Customer Solutions Center and claims department contact information are included.
  • Risk mitigation tips —  learn more about how to protect your home, family and cherished possessions.
  • Identity theft and travel assist partners – coverage information and direct dial access.

Private Client Connect is available on the Apple® App Store (for iPhone®, iPad® or iPod touch®) and on Google Play for Android devices. 

First-time users will be asked to provide their policy number, date of birth and ZIP code to verify their identity. Policy numbers can be found on your declarations page or by contacting your agent. The quick reference guide provides tips on downloading and logging into our mobile app.

If you have any questions, please contact your agent or our Private Client Solutions Center at 1-855-473-6410 (Monday–Friday 7 a.m. – 8 p.m. CT).

1Nationwide Private Client does not guarantee wireless network availability. Accessibility to services via Private Client Connect may be subject to certain product and compatibility limitations, including memory, storage, network availability, coverage, accessibility and data conversion limitations. Service via Private Client Connect may be temporarily suspended without notice for security reasons, system failure, maintenance and repair or other circumstances. Message and data rates may apply.
2Use of digital auto insurance ID cards is subject to state laws.
Apple and the Apple logo are registered trademarks of Apple, Inc. Google and the Google logo are registered trademarks of Google Inc.

Products underwritten by Nationwide Mutual Insurance Company and Affiliates including Crestbrook Insurance Company. Home Office: One Nationwide Plaza, Columbus, OH.

© 2018 Nationwide Mutual Insurance Company and Affiliated Companies. All rights reserved. Home Office: One Nationwide Plaza, Columbus, OH 43215-2220.