CLAIMS SERVICES

Commitment is at the heart of any relationship, and we know the importance of following through on our commitments. When you need us the most, we won't simply try to help, or promise to help; we will help. We measure our success by the relationships we build and the expectations we exceed.

claims commitment

We believe it's not what you say, it's what you do. That's why Private Client associates put you at the center of our claims service.

Regardless of the degree of your loss, we empower our claims professionals to make decisions promptly and fairly. Not only will we help you restore your assets, we help you understand the process.

Our claims professionals are trained problem solvers, who understand the value of providing exceptional service and peace of mind. If you ever experience a loss, settling your claim is always our top priority. You can reach us 24 hours a day, 365 days a year, by phone, fax, mobile app or online.  Learn more about the Private Client Mobile App that will be launching in the very near future.

We invite you to read about our financial stability and our Claims Commitment to you.

fraud & recovery

Our Special Investigations Unit (SIU) is helping shape the future of anti-fraud solutions, allowing our clients to benefit from choosing Nationwide Private Client for their insurance needs.

Located throughout the country, they are responsible for investigating suspected fraudulent claims and partnering with law enforcement agencies when appropriate.

Our internal operations team supports claims, underwriting and various investigative field efforts by conducting background research and relaying information to our investigators. They also help identify patterns and industry trends to reduce instances of fraud.

In situations where we believe recovery is possible due to fraud, we will provide superior customer service to our clients and business partners.

 
Products underwritten by Nationwide Mutual Insurance Company and Affiliates. Home Office: Columbus, OH 43215. Insurance terms, definitions and explanations are intended for informational purposes only and do not in any way replace or modify the definitions and information contained in individual insurance contracts, policies or declaration pages, which are controlling. Such terms and availability may vary by state and exclusions may apply. Discounts may not be applied to all policy coverage.
 
Private Client New Car Replacement is an optional feature.

Products underwritten by Nationwide Mutual Insurance Company and Affiliates including Crestbrook Insurance Company. Home Office: One Nationwide Plaza, Columbus, OH.

© 2015 Nationwide Mutual Insurance Company and Affiliated Companies. All rights reserved. Home Office: One Nationwide Plaza, Columbus, OH 43215-2220.